We want to make sure everything you buy from us is perfect and that you are totally happy!
If there is a problem and you are not satisfied or the fit is not correct, you can return it within 14 days of receipt to exchange it, a store credit or a refund of the purchase price. Shipping costs are not included in refunds unless Techmoto has made an error in some way.
- Returned goods must be in new and saleable condition, with the original packaging, labels, swing tags plus all contents intact
- Ensure the goods are adequately wrapped protectively so there is no damage during transit.
- Do not write on or stick notes directly to the packaging.
- Goods that have been worn, fitted or used on a motorcycle may not receive a full refund.
- All goods returned need to be sent freight paid.
- Order invoice and contact details need to be included with your return.
- If you need to return an item, we are here to help, but you must contact us prior to returning the item. This may avoid unnecessary courier costs.
How to Exchange – Here’s Our Policy
- Does not fit? Then no problem, just contact us prior to arrange the return.
- Return the item to Techmoto freight paid. It is important you use a courier that ships with “Signature Required” delivery. This is important to make sure your item arrives safely.
- If your order was delivered “freight free” then subsequent exchanges will incur freight costs.
- The right of return does not cover special parts orders and found to be an incorrect fit – this is the responsibility of the purchaser, however all other standard warranties will apply.
- For security requirements, refunds will be processed back to the same credit card used for the original payment
- Cheque and Online Transfer payments will be refunded where applicable by way of an online payment direct to your bank account.
- We will process refunds within 5 days of receipt of the returned item.