Returns

Returns

We want to make sure everything you buy from us is perfect and that you are totally happy!

If there is a problem and you are not satisfied or the fit is not correct, you can return it within 14 days of receipt for exchanging, or a store credit or refund of the purchase price. Sorry shipping costs are not included in refunds unless Techmoto has made an error in some way.

  • Returned goods must be in new and saleable condition, with the original packaging, labels, swing tags plus all contents intact
  • Ensure the goods are adequately wrapped protectively so there is no damage during transit.
  • Do not write on or stick notes directly to the packaging.
  • Goods that have been worn, fitted or used on a motorcycle may not receive a full refund.
  • All goods returned need to be sent freight paid.
  • Order invoice and contact details need to be included with your return.
  • If you need to return an item, we are here to help, but you must contact us prior to returning the item. This may avoid unnecessary courier costs.

How to Exchange – Here’s Our Policy

  • Does not fit? Then no problem, just contact us prior to arrange the return.
  • Return the item to Techmoto freight paid. It is important you use a courier that ships with “Signature Required” delivery. This is important to make sure your item arrives safely.
  • If your order was delivered “freight free” then subsequent exchanges will incur freight costs.
  • The right of return does not cover special parts orders and found to be an incorrect fit – this is the responsibility of the purchaser, however all other standard warranties will apply.

Refund Policy

  • For security requirements, refunds will be processed back to the same credit card used for the original payment
  • Cheque and Online Transfer payments will be refunded where applicable by way of an online payment direct to your bank account.
  • We will process refunds within 5 days of receipt of the returned item.